REPUTATION MANAGEMENT

Getting negative client reviews isn’t the end for your business. At Digital Media Solution, we help our clients create a response strategy to negative reviews that benefits both you and your clients. Properly addressing your clients’ concerns may convince them to take down their negative review or may encourage them to update their post that the issue is resolved. At the same time, you can show prospective clients how gracefully you handle critiques and how you care for your clients’ satisfaction

The key to our reputation management success is our proactive approach. We rigorously monitor reviews and client mentions to help you know what people are saying about your business. We also have a system for encouraging your customers to give feedback. With our strategy, we can make your target market feel valued and we can harness the strength of online reviews to your advantage.

Our online reputation management service does not end with reviews. We also offer listings management services.

Consumers view two or more information sources before making a purchase or hiring decision. This makes it important for your business to have a solid brand presence on various platforms be it in online directories or local business listings. Our listings management services ensure that any online information about your business is current and consistent.

Whatever the nature of your business, no matter if you are based in Cheshire or the North West – we can help.